Effective Date: February 20, 2025

1. Order Cancellations

  • Orders can be canceled within 24 hours of placement.
  • Once the order is shipped, cancellation is not possible.

2. Returns and Refunds

  • Products can be returned within 14 days if unused, unopened, and in original packaging.
  • Refunds are processed within 7 business days after the returned item is received and inspected.

3. Non-Refundable Items

  • Certain products such as beauty items, skincare products, and customized items are non-refundable for hygiene and personalization reasons.

4. Damaged or Defective Products

  • If you receive a damaged or defective product, please contact us within 48 hours of delivery with photos and order details.
  • We will arrange for a replacement or issue a refund based on the situation.

5. Refund Process

  • Refunds are credited to the original payment method.
  • Processing times may vary depending on your bank or payment provider.

6. Contact Information

For any refund or cancellation inquiries, please contact us at:
Dashons
Email: support@dashons.com
Marketed by: Web Ninja Solutions Private Limited
Address: SHOP AT PLOT NO- 26 KH-24/22 24/23, SUNDER VIHAR-II, Opp. Metro 874A, Dwarka Sector-15, New Delhi
GSTIN: 07AACCW6646D1ZA

Thank you for choosing Dashons!